Delete your NAVII GPS account

1. Request account and data deletion

This page is for users of NAVII GPS Admin, NAVII GPS Dealer and NAVII GPS Customer, provided by NAVII GPS INDIA (OPC) PRIVATE LIMITED. You can request deletion without signing in to or reinstalling the app.

Email helpline@naviigps.com with the subject NAVII GPS account and data deletion request. Include your app name, registered email address or account ID, and company or dealer name if applicable. State that you want your account and associated personal data deleted. Do not send your password, one-time codes or payment card details.

2. Verification and request scope

Requests are handled by support, subject to verification of your identity and authority, as described in our Privacy Policy. Sending from your registered email address helps identify your account. If you have lost access to that address, mention this in your request so support can discuss verification.

If your login is used across NAVII services, identify the account and services you want deleted. For a company-managed account or a shared vehicle, identify which personal data belongs to you and which company you represent. Deleting a login does not by itself authorise deletion of another user's account or company-owned fleet records.

3. Data covered by a deletion request

Please identify any particular vehicle, device or record you want included. A request for account deletion includes associated personal data; it is different from logging out, uninstalling the app or temporarily disabling an account.

• Your login account, account identifiers, name, email address, phone number and address where held.
• Personal data associated with your account, including vehicle and device assignments, GPS location and route history, alerts, geofences and reports, where attributable to you and within your authority to request deletion.
• Account-linked service and support records, subject to the retention exceptions below.

4. Information that may be retained

Our Privacy Policy allows limited retention for accounting and legal compliance, fraud prevention, security, backups, dispute resolution and contractual claims. This can include invoices and transaction records, security or fraud records, records needed for a dispute, and backup copies. Records belonging to another user or an organisation are subject to that party's rights and authority.

Retention periods depend on the record and the applicable purpose or legal requirement; our current Privacy Policy does not specify one fixed period for every record. In your request, ask support to identify any data that must be retained, its reason and the applicable retention period, including any backup retention period.

5. Request deletion of specific data

You may also send an erasure request for specific personal data without requesting deletion of your whole account. Describe the records and the account they relate to in your email to helpline@naviigps.com. The same identity, authority and retention considerations apply.